The extent of coverage for our product may differ based on your insurance provider and coverage option. If you have any inquiries or concerns regarding insurance coverage for our product, kindly share your insurance information, and we will do our best to assist with your inquiry.

While most of Naton AUS's products are aimed at healthcare professionals, we understand that patients and individual users want to learn more about product-related information. Naton AUS values our customers and is committed to providing a comprehensive service that includes not only high-quality products but also meticulous customer support. Naton AUS Official Website has specifically established “We Care“ section as part of our “We Care“ Program to meet the growing demand for in-depth product information such as their mechanisms, research evidence, clinical support, aftercare information, etc.

Naton AUS is currently in the process of becoming an NDIS provider and working on getting our products covered by the NDIS. In the meantime, we are offering free trials of our products to users approved by our “We Care” Program in the greater Melbourne area. If you are interested in trying our products but reside outside the designated geographical location, please contact us via email, and we are happy to discuss alternative ways to assist you.